We want families to have control over the services we provide to empower them to make positive and sustainable changes in their lives.
We work in partnership with each family to measure how our support impacts their lives in six key areas. Families have identified the areas where they feel Rainbow Trust support can make the most difference.
For example, if a family requests help with transport to hospital it could be because they are struggling to meet the cost of this (our intervention would lead to improved economic wellbeing), or it could be because the family finds the experience of having a seriously ill child overwhelming (our intervention could be linked to increased stability and confidence).
We create a support plan based on what each family tells us they need.