About the role:
We are looking to appoint a Volunteer Coordinator. The Volunteer Coordinator will support the Volunteer Manager in the development and delivery of Rainbow Trust’s volunteer programme.
Reporting to the Volunteer Manager, you will be the first point of contact for volunteering enquiries and will be involved in all aspects of the volunteer programme including recruitment, induction, management, engagement and retention.
Working closely with our fundraising, engagement and care teams, you will monitor and respond to all volunteering enquiries, and ensure the effective coordination of all elements of the volunteer lifecycle.
Building excellent relationships with external stakeholders such as volunteer centres and universities and colleges, you will help to raise awareness of volunteering opportunities at Rainbow Trust and engage with our volunteers to ensure they are fully supported and valued. You will also be responsible for maintaining accurate records on the volunteer database and assisting with the planning and delivery of volunteer engagement and celebration events.
Location: Leatherhead, Surrey, flexible working options available. Our modern Head Office is situated in Leatherhead, Surrey located just 45 minutes from London Waterloo and Victoria and 25 minutes from Guildford. We are less than a 10 minute walk from Leatherhead Station and the town centre, with free on-site parking.
What we’re looking for:
- A conscientious and outgoing administrator - you have a collaborative and thorough approach, and are able to produce accurate, high quality work. Applications will be particularly welcome from those who have worked or volunteered in a charity and have experience of working with volunteers,
- An outgoing and friendly communicator – you’re considerate of the needs of others, with strong verbal and written communication skills.
- A consistent and disciplined approach to work – you thrive on completing tasks accurately in a steady, methodical manner, and have experience of working in an administrative or back office support role (preferably in an SME)
- Competent with MS Office, office 365 and database use – you’re able to produce accurate reports and update relevant websites and social media with marketing communication; and you have a high level of attention to detail to accurately maintain databases and excel spreadsheets.
- Cooperative and harmonious working style – you’re a helpful and supportive team member
- Educated to A-level (or equivalent) – a commitment to your continuing professional development, this role would be particularly suitable for someone looking to develop a career in volunteer management.
Job description and Person specification
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Access to the Blue Light Discount Card Scheme, and other rewards and discounts
- Time off in lieu
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Bike to work, season ticket loan and payroll giving schemes
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
- A recommend a friend recruitment referral bonus
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
For a full job description and person specification visit www.rainbowtrust.org.uk or call 01372 220073.
Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to [email protected].
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Adhoc evening or weekend work to attend events may be required. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
